About Baltzersen’s – A Scandinavian Cafe in Harrogate


There are few lifestyles more appealing than the Scandinavian, where the cornerstones of existence are family, food, health, simple functional design and a laid back effortless cool. Baltzersen’s is a café that offers you the best Yorkshire sourced ingredients prepared with Scandinavian inspiration to deliver a taste of the Nordic north in relaxed and calm

Our Story

Liv Esther Baltzersen was born in Sauda, Norway on 17th April 1923.  She grew up in Norway and in 1948 she visited England, attended the London Olympics and through a mutual acquaintance met her future Husband. She was a fantastic cook and baker, spoke 7 languages, loved knitting and gardening, but most importantly to me she was my Grandma.

During my childhood, without realising it, I grew up eating Norwegian food whenever we’d visit Grandma.  There was always a battered old Wall’s ice cream tub of serinakaker or mandelskiver biscuits and waffles were a regular snack on a Sunday afternoon – I never really wondered why other people didn’t eat them. As we grew older Baltzersen’s was a concept often discussed in our family.

At the end of my time as an officer in the army I wrote a document describing what I thought Baltzersen’s could be, what it should mean to the people who worked there and to those who visited.

The concept has grown with the project and continues to be refined, but the fundamental idea has remained.


Our Mission is to deliver:

Scandi-inspired food to comfort and sustain’


1.  Put the customer first.

2.  Food made on-site from scratch using the best produce Yorkshire has to offer.

3.  People who care about what they are doing and are great at doing it.

4.  Clean, comfortable and functional surroundings.

5.  A brand you can trust.


Jessica Falgowski – Front of House Manager

Time-served hospitality veteran.

Nominated for ‘Waitress of the Year’ in Harrogate Hospitality and Tourism Awards 2015.

Green-Tea enthusiast.

The glue that keeps the place stuck together.

Engaged to be married September 2018.


Zander Paterson – Head Barista

Budding musician.

Often heard singing Christmas songs throughout the year.

Believes in love at first sight – so watch out ladies.

Zac Pocknell – Server

Barista in the making.

Can be mistaken for a viking or an extra from Game of Thrones.

Despite his height and presence, he’s a gentle giant who is very popular with our more mature customers.

Simon Barker – Server 

Eats, sleeps and breathes the gym.

Hopeless romantic.

Enjoys a good game of cricket.

Goes out of his way to ask everyone about their day.

Southern fairy, full of charm and whit.

Samuel Wicks – Server

New to the team.

Rob Crossley – Logistics Manager

A.K.A. our handy man.

Goes above and beyond in every task.

Can fix just about anything.

Rob has the most marriage proposals out of the team from owner Paul.

A passion for cheese swirls.

Reece Jacobs – Chef

Rebecca Gale – Server

New to the team.

Enjoys nothing more than reading a good book.

Owns a cat named Mr Darcy.

Gentle and loveable.

Makes a wonderful pot of tea.

Nathan Ackroyd – Chef

A.K.A. Nay Nay.

Loves travelling.

Passionate about chicken and bacon sandwiches.

But hates mayo.

Smallest member of the team.

Michal Krawczyk – Chef

Matt Swiech – Head Chef

A.K.A. Swish

Wind-up merchant.

Wicked sense of humour.

Bigger diva than Beyonce.

Puts passion into every dish he creates.

Jack Smith – Barista

Loves festivals, music and coffee.

Often gets mistaken for Harry Potter.

Especially brilliant at entertaining our younger guests.

There is something truly magical about Jack.

Gem Norfolk – Baker

Queen of the morning bake.


Felix Lancaster – Server

Ellie Pickard – Server

Catalin Talpag – Kitchen Porter

Recently got married in Romania.

Father of one.

Fond of fruit nicknames and winding up the baristas.

Extremely hardworking.

Loves a selfie with a cinnamon bun.

Brontë Madeley – Server

Beverley Reinemann – Server

New to the team.

Arianna Pullan – Server

New to the team.

Abbie Parcell – Server

Regularly pops back from uni to help out on a few shifts.

Gym bunny.

Petite, blonde and beautiful, but don’t be fooled, she’s intelligent and feisty!

Our pocket-sized tinker bell.

Niall Summerton – Barista

Just set sail for university in Leeds.

Keen photographer.

Enjoys tending to his allotment.

A young Hugh Grant.

Passionate about all things coffee related.

Loves a hat.

Emma Falconer – Shift Leader

Beavertown Gamma Ray enthusiast.

Likes bookmarks and trumpets.

May breakout into dance at any possible moment.

A proper Yorkshire lass.


Carla Addyman – Server

Just set sail for university in the big smoke.

Talented actress and drama fanatic.

Nominated for ‘Waitress of the Year 2017’.

Mary-Jane Walker – Head Baker

Perfectionist when it comes to decorating cakes.

Makes a great Prinsesstårta!

Learning Danish (not the pastries).

Winner of ‘Most proposed to in the cafe’ award (mostly by admiring older ladies that love cake!).

Helen Tennant – Marketing and Finance Manager

The brains and the beauty behind the scenes at Baltzersen’s.

Makes the best pack-lunches.

Taking part in a triathlon for charity.

Single handedly keeps ASOS in business.

Moving to London soon.

Paul Rawlinson – Owner

Former Army Officer + Norwegian Grandma + Passion for food and drink = Baltzersen’s!

Terrible taste in music, better taste in interior design.

Yorkshire Born, Manchester Bred.