About Baltzersen’s – A Scandinavian Cafe in Harrogate


There are few lifestyles more appealing than the Scandinavian, where the cornerstones of existence are family, food, health, simple functional design and a laid back effortless cool. Baltzersen’s is a café that offers you the best Yorkshire sourced ingredients prepared with Scandinavian inspiration to deliver a taste of the Nordic north in relaxed and calm

Our Story

Liv Esther Baltzersen was born in Sauda, Norway on 17th April 1923.  She grew up in Norway and in 1948 she visited England, attended the London Olympics and through a mutual acquaintance met her future Husband. She was a fantastic cook and baker, spoke 7 languages, loved knitting and gardening, but most importantly to me she was my Grandma.

During my childhood, without realising it, I grew up eating Norwegian food whenever we’d visit Grandma.  There was always a battered old Wall’s ice cream tub of serinakaker or mandelskiver biscuits and waffles were a regular snack on a Sunday afternoon – I never really wondered why other people didn’t eat them. As we grew older Baltzersen’s was a concept often discussed in our family.

At the end of my time as an officer in the army I wrote a document describing what I thought Baltzersen’s could be, what it should mean to the people who worked there and to those who visited.

The concept has grown with the project and continues to be refined, but the fundamental idea has remained.


Our Mission is to deliver:

Scandi-inspired food to comfort and sustain’


1.  Put the customer first.

2.  Food made on-site from scratch using the best produce Yorkshire has to offer.

3.  People who care about what they are doing and are great at doing it.

4.  Clean, comfortable and functional surroundings.

5.  A brand you can trust.


Jessica Falgowski – Front of House Manager

Time-served hospitality veteran.

Nominated for ‘Waitress of the Year’ in Harrogate Hospitality and Tourism Awards 2015.

Green-Tea enthusiast.

The glue that keeps the place stuck together.

Engaged to be married September 2018.


Zander Paterson – Head Barista

Budding musician.

Often heard singing Christmas songs throughout the year.

Believes in love at first sight – so watch out ladies.

Zac Pocknell – Server

Barista in the making.

Can be mistaken for a viking or an extra from Game of Thrones.

Despite his height and presence, he’s a gentle giant who is very popular with our more mature customers.

Rob Crossley – Logistics Manager

A.K.A. our handy man.

Goes above and beyond in every task.

Can fix just about anything.

Rob has the most marriage proposals out of the team from owner Paul.

A passion for cheese swirls.

Rebecca Gale – Server

New to the team.

Enjoys nothing more than reading a good book.

Owns a cat named Mr Darcy.

Gentle and loveable.

Makes a wonderful pot of tea.

Nathan Ackroyd – Chef

A.K.A. Nay Nay.

Loves travelling.

Passionate about chicken and bacon sandwiches.

But hates mayo.

Smallest member of the team.

Martin Cooper – Head Chef

Gem Norfolk – Baker

Queen of the morning bake.


Ellie Pickard – Server

Brontë Madeley – Server

Beverley Reinemann – Server

New to the team.

Arianna Pullan – Server

New to the team.

Niall Summerton – Barista

Just set sail for university in Leeds.

Keen photographer.

Enjoys tending to his allotment.

A young Hugh Grant.

Passionate about all things coffee related.

Loves a hat.

Emma Falconer – Shift Leader

Beavertown Gamma Ray enthusiast.

Likes bookmarks and trumpets.

May breakout into dance at any possible moment.

A proper Yorkshire lass.


Paul Rawlinson – Owner

Former Army Officer + Norwegian Grandma + Passion for food and drink = Baltzersen’s!

Terrible taste in music, better taste in interior design.

Yorkshire Born, Manchester Bred.